Returns Policy

At BSVOGUE.com, we care about your satisfaction. If you're not fully happy with your purchase, you can request a return within 3 days of receiving your order.

Return Eligibility

To be eligible for a return:

  • The product must be unused, unwashed, and in its original packaging with all tags attached.

  • The product must be in the same condition as when you received it.

  • Sale items or discounted items are not eligible for return unless they are damaged or defective.

How to Request a Return

  1. Contact us within 3 days of receiving your order via:

  2. Please include your Order Number, Reason for Return, and Photos (if the item is damaged or defective).

  3. Once your return is approved, ship the item back to our return address (return shipping cost is the customer's responsibility).

Refunds or Exchanges

Once we receive and inspect the returned product, we will offer:

  • An exchange, or

  • A store credit, or

  • A full refund (only in case of damaged/defective items).

Note: Shipping charges are non-refundable.

Non-Returnable Items

  • Products bought during sales or promotional offers.

  • Hijabs or abayas that have been used, worn, washed, or altered in any way.